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Web Fix & Support

Website Fix, Repair & Support

Broken website? Slow pages? Plugin conflicts? We diagnose and fix any web issue, fast. WordPress, Shopify, WooCommerce, custom sites: we've seen it all and fixed it all.

2,400+
Issues Fixed
< 4hrs
Avg Response
95%
First-Fix Rate
$45/hr
Fix Rate
Top Rated Agency 2025
SOC 2 Compliant
4.9/5 Client Rating
98% On-Time Delivery
340+ Projects Shipped
Quick Start

Request a Fix in 60 Seconds

Tell us what's wrong and we will diagnose your issue for free.

Step 1/4

What type of issue are you experiencing?

What platform is your site built on?

How urgent is this?

Your Contact Details

Platforms

We Fix Everything

No matter what your site is built on, we can diagnose and fix it.

WordPress Shopify WooCommerce React / Next.js Vue / Nuxt Laravel / PHP Node.js Magento Squarespace Wix Webflow Custom HTML/CSS Django / Python Ruby on Rails
Bug Fixes & Repairs

Bug Fixes & Repairs

Something broken? We fix it. Fast response, permanent solutions, no band-aids.

Website Bug Fixing

Broken layouts, JavaScript errors, form failures, 404 errors, redirect loops, and display glitches across all browsers and devices.

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WordPress Repair

White screen of death, database connection errors, plugin conflicts, broken admin panel, hacked site recovery, and core file repair.

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E-Commerce Bug Fixes

Cart failures, checkout errors, payment gateway issues, product display bugs, inventory sync problems, and order processing glitches.

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Cross-Browser Compatibility

Fix display issues across Chrome, Firefox, Safari, Edge, iOS Safari, and Android browsers. Responsive breakpoint debugging.

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Email & Form Fixes

Contact forms not sending, email deliverability issues, SMTP configuration, spam filter problems, and auto-responder setup.

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SSL & Security Fixes

Mixed content warnings, SSL certificate installation, security vulnerabilities, malware removal, firewall configuration, and hardening.

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Performance & Speed

Performance & Speed

Slow website killing your conversions? We optimize every layer of the stack.

Page Speed Optimization

Core Web Vitals improvement, image compression, lazy loading, code minification, render-blocking resource elimination, and caching setup.

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Database Optimization

Slow query identification, index optimization, table cleanup, revision pruning, transient removal, and connection pooling setup.

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Server & Hosting Optimization

PHP version upgrades, server configuration tuning, Gzip/Brotli compression, HTTP/2 setup, and CDN integration.

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WordPress Speed Optimization

Plugin audit and cleanup, theme optimization, object caching (Redis), page caching (WP Rocket/LiteSpeed), and database optimization.

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Image & Media Optimization

Bulk image compression, WebP conversion, lazy loading implementation, responsive images, and video embed optimization.

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Core Web Vitals Fix

LCP, FID/INP, and CLS issues. Layout shift debugging, font loading optimization, third-party script management, and performance budgets.

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Installation & Setup

Installation & Setup

Need something installed, configured, or migrated? We handle the technical details.

Plugin Installation & Configuration

WordPress plugin setup, WooCommerce extensions, Shopify apps, security plugins, SEO tools, and form builders with proper configuration.

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Theme Installation & Customization

WordPress theme installation, child theme creation, theme customization, Shopify theme setup, and design adjustments without breaking updates.

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Website Migration

Move your site between hosts, domains, or platforms. WordPress migration, DNS transfer, email migration, and SSL setup with zero downtime.

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CMS Setup & Configuration

WordPress, Strapi, Sanity, or custom CMS installation. User roles, content types, media management, and workflow configuration.

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E-Commerce Platform Setup

WooCommerce, Shopify, or custom store setup. Products, categories, payment gateways, shipping rules, and tax configuration.

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Analytics & Tracking Setup

Google Analytics 4, Google Tag Manager, Meta Pixel, conversion tracking, heatmaps (Hotjar/Clarity), and custom event configuration.

Get a Fix
Process

How Our Fix Service Works

From report to resolution, typically within 24 hours for standard issues.

Report the Issue

Tell us what's wrong via our contact form, email, or Slack. Include screenshots, URLs, and error messages.

Free Diagnosis

We investigate the root cause within 4 hours. You get a detailed report with the fix plan and time estimate.

We Fix It

Once approved, we implement the fix on a staging environment first. You review and approve before it goes live.

Verify & Report

We test across browsers and devices, document what was done, and provide recommendations to prevent recurrence.

Pricing

Fix Service Pricing

Pay only for the time it takes. Most fixes completed in 1-4 hours.

Quick Fix

$45/hr

1-2 hour fixes: broken links, CSS glitches, form issues, small content updates, plugin conflicts.

Single issue resolution
Browser testing included
Same-day turnaround
Request a Fix

Deep Fix

$45/hr

3-8 hour fixes: performance optimization, security hardening, migration, theme overhaul, complex debugging.

Root cause analysis
Staging environment testing
Documentation provided
Prevention recommendations
Request Deep Fix

Monthly Support

$45/hr

Ongoing retainer: regular updates, security monitoring, backups, performance checks, and priority support.

Priority response (< 2hrs)
WordPress/plugin updates
Security monitoring
Monthly backups
Uptime monitoring
Start Support Plan
Common Fixes

Issues We Fix Every Day

WordPress

White screen, plugin conflicts, slow admin, broken updates, hacked sites, database errors, 500 errors, memory limit issues

WooCommerce

Checkout failures, payment errors, shipping calc bugs, product display issues, email not sending, stock sync, coupon errors

Shopify

Theme glitches, Liquid errors, app conflicts, checkout issues, product variants, collection display, speed optimization

Performance

Slow page load, poor Lighthouse score, render blocking, large images, unoptimized fonts, excessive HTTP requests

Security

Malware removal, brute force protection, SSL issues, mixed content, vulnerable plugins, firewall setup, file monitoring

Design & Layout

Broken responsive design, CSS conflicts, misaligned elements, font rendering, image sizing, mobile menu issues

Integrations

API failures, webhook errors, CRM sync issues, payment gateway config, email service setup, analytics tracking

Migrations

Host migration, domain transfer, platform switch, SSL migration, email migration, database migration, DNS configuration

Fix Service Reviews

★★★★★
"Our WordPress site was hacked and completely defaced. WebHourly cleaned it up, hardened security, and had us back online in under 6 hours. Lifesavers."
PM
Patricia MillsOwner, BellaCasa Interiors
★★★★★
"Page load went from 8.2 seconds to 1.4 seconds. They found 12 unnecessary plugins, optimized our database, and set up proper caching. Incredible difference."
RP
Raj PatelMarketing Manager, TechStartup
★★★★★
"Our WooCommerce checkout was randomly failing for 20% of customers. WebHourly found a plugin conflict we'd missed for months. Fixed in 2 hours."
SK
Sarah KimE-Commerce Director, NaturalGoods
FAQ

Fix Service FAQ

How fast can you fix my issue?
Most standard fixes (CSS bugs, plugin conflicts, form issues) are resolved same-day. Complex issues (performance optimization, security hardening, migrations) typically take 1-3 days. Emergency fixes start within 1-2 hours.
Do you need admin access to my site?
Yes, we'll need temporary admin access to diagnose and fix the issue. We use secure credential sharing (1Password, LastPass), and you can revoke access once the fix is complete. We never store your credentials.
What if you can't fix it?
If we can't resolve the issue, you don't pay. We provide a free diagnosis first, so you know exactly what the problem is and what it'll take before committing.
Do you fix sites built by other developers?
Absolutely. We regularly fix sites built by other agencies, freelancers, or in-house teams. We've seen every kind of codebase and can work with any quality level.
Will the fix break something else?
We always test on a staging environment first (when possible) and test across browsers after the fix. We document what was changed so you have a clear record.
Can you fix a slow WordPress site?
Yes, this is one of our most common requests. Typical improvements: 60-80% faster load times through plugin audit, caching, image optimization, database cleanup, and hosting optimization.
Do you offer ongoing maintenance?
Yes. Monthly support retainers include regular updates, security monitoring, backups, uptime monitoring, and priority response times. Contact us for a custom maintenance plan.
What about Shopify or custom sites?
We fix all platforms: WordPress, WooCommerce, Shopify, Magento, Squarespace, Wix, Webflow, custom React/Vue/Laravel sites, and more. If it's on the web, we can fix it.
How do I report an issue?
Use our contact form, email us at support@webhourly.com, or message us on Slack (for support plan clients). Include the URL, description of the issue, screenshots, and any error messages.
Is there a minimum charge?
Our minimum billing increment is 1 hour at {HOURLY_RATE}/hr. Many quick fixes (broken link, CSS tweak, content update) are completed within that first hour.
Blog

Latest Fix & Repair Guides

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My WordPress Site Got Hacked: What to Do Now

Step-by-step recovery guide for compromised WordPress sites.

Mar 22, 20268 min read
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Why Your Website Is Slow (And How to Fix It)

Common performance killers and their solutions.

Mar 16, 20269 min read
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Plugin Conflicts: How to Diagnose and Resolve

A systematic approach to finding the culprit plugin.

Mar 10, 20267 min read

Got a Website Emergency?

Don't let a broken website cost you customers. Describe your issue and we will respond with a free diagnosis within 4 hours.

Report an Issue

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